Salary: $45-60,000 depending on experience

Start date: ASAP

Location: Charlottesville, VA

bcg is looking to hire a Technology Administrator in our Charlottesville office. We’re looking for someone who is multi-talented when it comes to technology. The ideal candidate has successfully implemented systems for an office environment and has experience fielding a range of technical questions from employees (both remote and in-person). You’ll play a pivotal role in assessing any technical challenges that arise in our organization and will be the go-to person for evaluating technical solutions for our government contracts.

• Implementing, installing, configuring, monitoring, troubleshooting, and evaluating existing and new technology, operating systems/applications, and web services
• Integration of applications and services, as necessary, between Windows and Mac OS
• Managing technology tools, including web applications and phone software
• Setting up and managing user accounts for OS, applications, and web services
• Monitoring antivirus system
• Troubleshooting issues and outages
• Ensuring security through access controls, password resets, inventory control
• Coordinate operating system/application upgrade schedules for each user
• Training staff on technology systems, services, and applications
• Building an internal Confluence page with technical documentation, manuals and IT policies
• Regularly confer with and monitor users regarding current and prospective system changes and future needs
• Providing “tier 1” support to staff regarding system/application administration and usage
• Identifying technological issues and propose solutions, including use of third-party services
• Managing the inventory of all company equipment
• Model non-discriminatory practices in all activities

• Proven experience as a Technology Administrator or similar role
• Experience with Jira (or similar), web applications, web services, security and operating systems/application management for a company that includes remote workers
• Relevant experience managing current business technology and web service management, equivalent to services such as RingCentral, Jira, Google Suite, Replicon, MS Teams
• Knowledge of system security and data backup/recovery
• Knowledge of Google Suite Administration
• Familiarity with various operating systems and platforms
• Excellent communication skills

• Two-year technical school/Associate Degree in Information Science, Business or technology related field from an accredited school with a minimum of two years of work experience in a technical support or administration position with specific responsibilities for computer application, hardware, data management and other similar responsibilities -or-
• BS Degree in Information Science, Computer Science, Business or a technology related field from an accredited school -or-
• Related experience may be substituted for the education on a year-for-year basis
• Strong analytical and problem-solving skills
• Exemplary attention to detail

Must possess the ability to establish and maintain effective working relationships with customers served and staff. Ability to effectively explain complex technical concepts to both technical and non-technical staff.

• Competitive compensation package plus benefits; including health and dental insurance
• Vacation and sick pay
• Paid holidays
• Matching retirement IRA option
• A committed team of professionals to spend your days with

Please send a cover letter, resume, and three professional references to employment@boydcatongroup.com with a subject line of “Technology Administrator.”

bcg provides equal employment opportunities to all employees and applicants for employment. bcg prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.